JEDOX PERFORMANCE
JEDOX PERFORMANCE
Services
Performance Tuning
Fault Repairs & Diagnostics
Jedox Performance
Livingston, Scotland
Last Updated: June 2026
Jedox Performance (“we,” “us,” “our,” or “Company”) is committed to protecting your privacy and ensuring you have a positive experience on our website and when using our services. This Privacy Policy explains how we collect, use, disclose, and otherwise process your personal data in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our website or services.
We collect personal data that you provide directly to us and information collected automatically when you interact with our website and services.
When you contact us, request a quote, book a service, or complete our contact form, we collect the following personal data:
This information is collected through:
When you visit our website, we automatically collect certain information:
We process your personal data based on the following legal grounds under GDPR:
We use the personal data we collect for the following purposes:
We retain your personal data for the following periods:
After the retention period expires, we will securely delete or anonymise your personal data, unless we are required to retain it for legal or regulatory purposes.
We do not sell, trade, or rent your personal data to third parties. However, we may share your information in the following limited circumstances:
We may share data with third-party service providers who assist us in operating our website, processing bookings, or delivering services, subject to strict confidentiality agreements.
We may disclose your data if required by law, court order, or government authority to comply with legal obligations or protect our rights.
If Jedox Performance is involved in a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction. We will provide notice of any such change.
We may share your data with other parties if you have explicitly consented to such sharing.
Cookies are small text files stored on your device that help us recognise you, remember your preferences, and analyse your usage of our website.
Essential Cookies – Required for website functionality, security, and basic operations (e.g., session management)
Performance Cookies – Help us understand how visitors use our website, including which pages are most popular and where users encounter errors
Preference Cookies – Remember your choices and settings to personalise your experience
Marketing Cookies – Track your activity to deliver targeted advertising and measure campaign effectiveness
You can control cookies through your browser settings:
For more information about cookies and your choices, visit www.allaboutcookies.org or www.youronlinechoices.eu.
Under GDPR, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you. We will provide this information within 30 days of your request.
If your personal data is inaccurate or incomplete, you have the right to request correction or completion.
You have the right to request deletion of your personal data in certain circumstances (e.g., data no longer necessary for the original purpose). This is sometimes called the “right to be forgotten.”
You can request that we limit how we use your personal data in certain situations.
You have the right to request your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another organisation.
You can object to certain types of processing, including direct marketing communications.
If you believe we have violated your data protection rights, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.
To exercise any of the rights outlined above, please contact us using the details provided below:
Email: [email protected]
Phone: 01506 363663
Postal Address: Jedox Performance, Livingston, Scotland
Please include sufficient detail in your request to allow us to identify you and locate your personal data. We will respond to your request within 30 days. If your request is complex or requires additional information, we may extend this period by up to two months.
We take data security seriously and implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
While we strive to protect your data, no security system is entirely impenetrable. We cannot guarantee absolute security, and you provide your information at your own risk. We encourage you to use strong passwords and keep your contact information updated.
Our website may contain links to third-party websites and services that are not operated by Jedox Performance. This Privacy Policy does not apply to third-party websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites before providing your personal information.
Our services and website are not directed to individuals under 18 years of age. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child without parental consent, we will delete such information promptly. If you believe we have collected data from a child, please contact us immediately.
Jedox Performance operates exclusively within the United Kingdom. Your personal data is processed and stored within the UK and is not transferred to countries outside the UK/EU without appropriate safeguards in place.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by updating the “Last Updated” date at the top of this policy and, where appropriate, by sending you an email notification.
Your continued use of our website and services following the posting of changes constitutes your acceptance of the updated Privacy Policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Jedox Performance
Livingston, Scotland
Phone: 01506 363663
Email: [email protected]
Data Protection Enquiries:
For specific data protection requests or concerns, please contact us using the details above, and we will direct your enquiry to the appropriate department.
If you wish to lodge a complaint about our handling of your personal data, you can contact the Information Commissioner’s Office:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Phone: 0303 123 1113
Website: www.ico.org.uk
© 2026 Jedox Performance. All rights reserved.
This Privacy Policy is part of our commitment to transparency and data protection. We appreciate your trust and are dedicated to safeguarding your personal information.